How much does the delivery cost?
Shipping is free for all order over R500. Standard Courier charges of R80 apply for orders less than R500, so go ahead add something extra to your cart.
How long does it take to process my order?
Your order will be processed within 24 hours if ordered Monday - Friday. All orders that are placed from 12:00pm on Friday - Sunday will be processed on the following Monday.
How long does it take to receive my order?
We aim to deliver your order within 3 to 5 working days to main regions. Outlying areas can take up to 10 working days. However, please note that we use external couriers and cannot be held responsible if for reasons out of our control the delivery is delayed.
Can I return my order?
Yes, you can. Within 7 days of receiving the item, as long as the item is still sealed in its original packaging and has not been used. You might be charged a shipping fee.
What if my item is damaged?
Please contact us within 24 hours for collection. Once the item has been evaluated, we will process your refund.
Are my credit card details safe?
Yes. All credit card transactions take place on a secure page and no credit card details are stored. We use a payment gateway called PayFast. It is totally secure and internationally verified.
Do I need to have an account to shop on SoPure.co.za?
No, but if you register with us, shopping again is a breeze as all your info is saved. Either way checking out is a breeze, so go ahead and something to your cart and proceed to checkout.